You can’t manage what you can’t measure. You can’t measure what you can’t describe.
in Strategy Maps: Converting Intangible Assets into Tangible Outcome von Robert S. Kaplan und David P. Norton
You can’t manage what you can’t measure. You can’t measure what you can’t describe.
in Strategy Maps: Converting Intangible Assets into Tangible Outcome von Robert S. Kaplan und David P. Norton
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